Troubleshooting feed errors

After adding a feed to your feed table, you may encounter an ERROR status after trying to sync this feed. In some cases, this is a result of a bug in JDFeedMe, and in some cases this is a result of a problem in the feed itself. This short tutorial will help us find out which is it.

Before trying to troubleshoot any problem, make sure you have the most recent version of JDFeedMe. If you’ve downloaded the plugin manually, download the latest version again. If you’re using nightly, make sure to update to the latest version.

ERROR Status After Sync

1. Verify that the feed address is correct. Make sure the feed address starts with http://. Make sure you don’t have any spelling mistakes. In several witnessed cases, adding or removing a slash (/) in the end of the feed address fixed the error, so be sure to try this as well.

2. Make sure the feed is indeed working by testing it in your browser. Open your favorite web browser (Internet Explorer, Firefox, Chrome, etc.) and go to the feed address, exactly as it appears in JDFeedMe. If the website doesn’t load, or shows some server error, the problem lies with the feed. Some browsers have an internal RSS reader (Internet Explorer for example), so the feed should show up nicely in them (you will see the list of posts). Other browsers (Chrome for example) do not, so the feed should show up as a raw pile of text.

3. Get more details about the error from JDFeedMe. JDFeedMe can give more details about the error in 2 places. The first is in a toolip over the ERROR status itself – simply place your mouse cursor over the ERROR word in the table and see if anything pops up. The second is in the JDownloader log. To see the JDownloader log tab, click on the Help menu (labeled as ?), and choose Show log. The log should open up in a new tab. Scroll to the bottom of the log and look for lines which start with JDFeedMe.

4. If you suspect JDFeedMe is at fault – report the bug. The best place to report a bug is in the comments section of this blog. Don’t forget to include information such as the feed address, all the relevant error information from step 3, the version of JDownloader you are using, and your operating system.

Feed Shows Posts But No Files Are Downloaded

1. Make sure you aren’t filtering out all downloads. JDFeedMe has several features which help you filter out the downloads you’re interested in. One feature is the limit to hoster. Another is the keyword filters for the post title and description. If you choose filters which are too strict, they will block everything you’re trying to download, so try to loosen them up a bit.

2. Check the post in your web browser. Open the posts dialog and click on the Visit icon of the post you’re trying to download. This should open up the post in your web browser. Make sure the page loads up, and that you can indeed locate interesting links in the page (according to your hoster limit).

3. Get more details about the error from JDFeedMe. JDFeedMe can give more details about the error in 2 places. The first is in a toolip over the error status itself – simply place your mouse cursor over the status icon in the table and see if anything pops up. The second is in the JDownloader log. To see the JDownloader log tab, click on the Help menu (labeled as ?), and choose Show log. The log should open up in a new tab. Scroll to the bottom of the log and look for lines which start with JDFeedMe.

4. If you suspect JDFeedMe is at fault – report the bug. The best place to report a bug is in the comments section of this blog. Don’t forget to include information such as the post address, all the relevant error information from step 3, the version of JDownloader you are using, and your operating system.

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6 Responses to Troubleshooting feed errors

  1. Adam Skinner says:

    I’m trying to set up the feed: http:/www.mangatraders.com/rss/files, and while it triggers on the files, when I go zoom on the “Posts”, I see the status is “Downloaded, but no files found.”

    The log says:

    [timestamp] INFO [java_downloader] -> JDFeedMe says to download:

    with nothing else on the line. I can manually get items from this site via JDownloader.

    The items look like this:

    	 
    		 
    	http://www.mangatraders.com/download/file/97100 
    	http://www.mangatraders.com/download/file/97100 
    	Tue, 14 Dec 2010 02:02:31 -0600 
    	<![CDATA[Series: Fourteen]]> 
    	 
    

    When copying the “link” parameter to the clipboard, JDownloader automagically picks it up in Linkgrabber and successfully parses it.

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